CHAPTER TEN

Putting the Power Grid into Action

The premise of this chapter is simple: habits matter. When pressure heats up on the job, it’s ambitious to assume you’re going to think clearly. When emotions are running high around us and inside us, the majority of us begin operating on automatic pilot. The action plan in this chapter will help you use what you’ve learned throughout this book to upgrade the operating system that kicks in when your capacity for logic gets knocked out.

The good news is that reconditioning yourself to play to your strengths is simple. The challenging news is that it requires dedication. I mention the importance of dedication up front because as an executive coach, I’ve met many people who are eager for a quick fix. ...

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