Peter F. Drucker on Management Essentials

CHAPTER TWENTY-ONE

Worker and Working: Theories and Reality

SINCE THE WRITINGS OF the human-relations school first came to the notice of managers around World War II, there has been a proliferation of books, papers, and studies on motivation and achievement, on industrial psychology and industrial sociology, on interpersonal relations at work and on worker satisfaction. Indeed, the literature on managing worker and working, in quantity at least, exceeds the literature in any other management field, including even the management sciences and the computer.

The most widely read and most often quoted of these books is probably Douglas McGregor’s ...