Performance Management: Putting Research into Action

Model Overview

In order to clearly illustrate the performance management system we propose, Figure 15.1 depicts our performance management model. In addition, to help clarify the model and the six assessment points, we will use a hypothetical manufacturing company, Palisades Inc., which employs one thousand salaried employees. The average span of control for each manager is approximately eight subordinates. Figure 15.2 is the timeline for Palisades Inc.’s performance management process, along with each assessment point. For the sake of clarity, the 2010 calendar year will serve as the cycle for implementation of the performance management process. Exhibit 15.1 is a glossary of the assessment points of the performance management system.