Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance

STRENGTHS AND LIMITATIONS

The model is considered to have the following strengths and limitations.

Strengths

• It provides an elaborate methodology for estimating financial contributions and returns of programs.
• It provides an additional dimension to Kirkpatrick's four basic categories of training success indicators: return on investment.
• It provides an evaluation approach familiar to many executives across different departments.
• Created primarily for training and development interventions, it may be perceived as a reliable approach to evaluation by training departments.

Limitations

• Its elaborate methodology may be intimidating to trainers who are not used to dealing with such formulas.
• It may be perceived as too time-consuming and expensive. ...