Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance

THE RELATIONSHIP TO OTHER INVESTIGATIVE PROCESSES

The results and consequences we want to accomplish are the primary drivers for deriving the useful questions of an organizational study. Another driver is the types of decisions that have to be made; in large part, they will determine what data have to be gathered and for what purpose. For instance, if decisions have to be made about what programs, interventions, and solutions should be continued, revised, or discontinued, then the data collection approach may take an evaluative perspective. That is, the data collected will be used to compare predetermined objectives with what was actually achieved. If the need is to make decisions about what results the organization should be targeting and, in ...