5 Innovation in the Public Sector
Innovation is defined as “the adoption of an idea or behavior, whether a system, policy, program, device, process, product, or service that is new to the adopting organization” (Rogers 1995, p. 376). The need for adopting new, innovative ideas has gained increasing urgency and appreciation in recent decades. Public organizations and programs are increasingly challenged to address a growing list of problems, often in innovative ways, not only for finding new solutions to “wicked” problems (say, global warming, income inequality, or improved education outcomes). The point about public sector innovation is making all or most programs and organizations more energetic and active in ...
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