Part Three. Appendices
| Appendices | |
| Appendix A: References | 559 |
| Appendix B: Acronyms | 571 |
| Appendix C: Glossary of Terms | 575 |
| Appendix D: Practice-to-Goal Mappings for People CMM Process Areas | 591 |
Appendix A. References
Accenture 08 Accenture. Accenture Global Delivery Network: Certifications. 2008. Available WWW<URL: www.accenture.com/Global/Services/Global_Delivery_and_Sourcing/AccentureCertifications.htm>.
Amit 99 Amit, R. & Belcourt, M. “Human Resources Management Processes: A Value-Creating Source of Competitive Advantage.” European Management Journal 17, 2 (1999): 174–181.
Anderson 05 Anderson, J. & Snyder, C. “Customized People CMM Assessment Leads to ISTG Improvements.” SEPG 2005. Pittsburgh: Software Engineering Institute, Carnegie ...
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