Preface

There is certainly no question about the current state of the U.S. economy. Every organization is facing many new challenges brought on by the 2008 meltdown and slow recovery as they crawl out of the economic rubble. The rate of change is exploding and overwhelming. Instability, chaos, turmoil, and uncertainty have brought with it new opportunities for those organizations that approach it the right way. The best response to these new challenges is rapid and large-scale improvement via a different kind of leadership, a rediscovered process of implementation, and totally engaged organizations.

Unfortunately, the meltdown has also brought ...

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