About the Author

Terence T. Burton is president and chief executive officer of The Center for Excellence in Operations, Incorporated (CEO), a management consulting firm headquartered in Bedford, New Hampshire, with offices in Munich, Germany. Terry’s background includes extensive leadership and executive operations experience with Atlantic Richfield, Polaroid Corporation, and Wang Laboratories. Previously, he also held senior practice leadership positions with two large international consulting firms, KPMG and Pittiglio, Rabin, Todd, & McGrath (PRTM).

Since founding his own management consultancy in 1991, Terry has led international management ...

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