CHAPTER 2

The Thinking Problem

The task is not so much to see what no one yet has seen, but to think what nobody yet has thought, about that which everybody sees.

—Arthur Schopenhauer

Organizational velocity (OV) leaders are great thinkers because they think about how and why they think what they think.

“This is all well and good, Alan, but how is this going to get us more packages or more money for the packages we send?”

The COO had asked the patently obvious question. And I knew the 3D Printing (also known as Additive Manufacturing or AM for short) initiative at UPS would do neither.

I had just spent a couple of years shepherding a novel concept to a fork in the road. An innovative UPS leader had researched the future of AM and its potential ...

Get Organizational Velocity now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.