Organizational Change and Development

Table of contents

1. Cover
2. Title page
3. Contents
4. About the Author
5. Dedication
6. Preface
7. 1 Understanding Organizations
   1. Nature of Organizations
   2. Types of Organization
8. 2 Organizational Effectiveness and Change
   1. Organizational Effectiveness
   2. Need for Change
   3. External Forces for Change
   4. Internal Forces for Change
   5. Theories of Planned Change
   6. Lewin's Three-step Model of Change
   7. Resistance to Change
   8. Individual Resistance
   9. Managing Resistance to Change
   10. Behavioural Reactions to Change
9. 3 Organizational Culture and Climate
   1. What is Organizational Culture?
   2. Levels of Organizational Culture
   3. Organizational Culture: Uniform or Pockets of Different Cultures
   4. Weak vs Strong Organizational Culture
   5. Role of Organizational Culture
   6. Types of Organizational Culture
   7. How Does Organizational Culture Start?
   8. The Stages of Organizational Culture
   9. How Does Organizational Culture Get Transmitted?
   10. Sustaining Organizational Culture
   11. When Organizational Culture Becomes a Liability?
   12. Changing Organizational Culture
   13. Organizational Climate
   14. Organizational Culture vs National Culture
10. 4 Conflict and Negotiation in Organization
    1. What is a Conflict?
    2. Intra-individual Conflict
    3. Interpersonal Conflict
    4. Functional and Dysfunctional Conflict
    5. Interpersonal Conflict Process
    6. Causes of Conflict
    7. Consequences of Dysfunctional Conflict within an Organization
    8. Outcomes of Conflict
    9. Management of Conflicts
    10. Negotiation
    11. Effect of Culture on Negotiation Process
11. 5 Management of Group Processes
    1. Definition of Groups
    2. Reasons for Joining a Group
    3. Types of Groups
    4. How are Groups Formed?
    5. Teams and Groups
    6. Team Effectiveness Model
    7. Team Building
    8. Outbound Experiential Learning
    9. Group Decision Making
12. 6 Leadership and Change
    1. Leadership
    2. Leadership and Change
    3. Leaders vs Managers: Some Fundamental Differences
    4. Theories of Leadership
    5. Leader–Member Exchange (LMX) Model
    6. Likert's Four Styles of Management
    7. The Path–Goal Theory
    8. Transformational Leadership
13. 7 Power and Politics
    1. What is Power?
    2. Power Dynamics
    3. Source of Power
    4. Effective Use of Power: Various Influence Strategies
    5. Probable Effects of Power
    6. Organizational Politics
14. 8 Process of Employee Empowerment
    1. What Is Empowerment?
    2. Definition of Employee Empowerment
    3. Characteristics of Employee Empowerment
    4. Process of Employee Empowerment
    5. Characteristics of Empowered Organizations
    6. Benefits of Empowerment
    7. Problems of Employee Empowerment
    8. Steps of Empowerment
    9. Empowerment and Organization Development
15. 9 Management of Diversity Including Gender Issues and Cross-cultural Dynamics
    1. Definition of Diversity
    2. Managing Diversity
    3. Diversity Programmes
16. 10 Organizational Change
    1. Need for Change
    2. Nature of Organizational Change
    3. Forces Responsible for Change
    4. Types of Change
    5. Theories of Planned Change
    6. Different Models for Understanding Change
    7. Resistance to Change
17. 11 Organization Development
    1. Introduction
    2. Why Organization Development?
    3. Definition of Organization Development
    4. Characteristics of OD
    5. History of OD as a Discipline
    6. OD in India
    7. Seven Stages of OD Cycle
18. 12 Agents for Organization Development
    1. Change Agents: Who Will Take the Cudgel?
    2. Role of Change Agents in an Organization
    3. Who Practices OD?
    4. Skills and Competencies Required for Effective Change Agents
    5. Values and Ethics of OD Consultants
19. 13 Organization Development and Its Steps
    1. Diagnosing the Organization
    2. The Different Phases of OD Programme
20. 14 Different OD Intervention Strategies
    1. Action Research and Organizational Development Intervention Strategies
    2. What is an OD Intervention?
    3. Characteristics of OD Interventions
    4. Implementing OD Interventions
    5. Evaluating OD Interventions
    6. Categories of OD Intervention Strategies
    7. Brief Overview of Different OD Interventions
21. Acknowledgement
22. Copyright
23. Back Cover