Organizational Behavior, 17e

Implications for Managers

• Remember that your communication mode will partly determine your communication effectiveness.

• Obtain feedback to make certain your messages—however they are communicated—are understood.

• Remember that written communication creates more misunderstandings than oral communication; communicate with employees through in-person meetings when possible.

• Make sure you use communication strategies appropriate to your audience and the type of message you’re sending.

• Keep in mind communication barriers such as gender and culture.

We Should Use Employees’ Social Media Presence

Point

Everyone uses social media. Well, almost everyone: A Pew Research Study found that the highest percentage of adults who use social networking sites was ...