Organizational Behavior, 17e

Implications for Managers

• Make sure extrinsic rewards for employees are not viewed as coercive, but instead provide information about competence and relatedness.

• Consider goal-setting theory: Clear and difficult goals often lead to higher levels of employee productivity.

• Consider reinforcement theory regarding quality and quantity of work, persistence of effort, absenteeism, tardiness, and accident rates.

• Consult equity theory to help understand productivity, satisfaction, ­absence, and turnover variables.

• Expectancy theory offers a powerful explanation of performance ­variables such as employee productivity, absenteeism, and turnover.

Goals Get You to Where You Want to Be

Point

Of course this is a true statement. Goal-setting theory is one of ...