Implications for Managers
Understand your organization’s anti-discrimination policies thoroughly and share them with all employees.
Assess and challenge your stereotype beliefs to increase your objectivity.
Look beyond readily observable biographical characteristics and consider the individual’s capabilities before making management decisions; remain open and encouraging for individuals to disclose any hidden disabilities.
Fully evaluate what accommodations a person with disabilities will need and then fine-tune a job to that person’s abilities.
Seek to understand and respect the unique biographical characteristics of each individual; a fair but individualistic approach yields the best performance.
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