Book description
Grounded in organizational theory, this book addresses the practical aspects of assessment implementation, providing practical methodology for implementation. It can be used not only to implement the Public Sector Assessment and Improvement (PSAI) model, but its pre-assessment readiness perspective means that it can be used with any assessment model from PSAI and Baldrige to a more basic SWOT analysis or organizational survey. It supplies strategies to addressthe real fiscal limitations of practitioners and at the same time to get the tools needed for assessment into the hands of those who can best use them.
Table of contents
- Cover
- Half Title
- Series Page
- Title Page
- Copyright Page
- Table of Contents
- Acknowledgments
- Introduction
- About the Author
- 1: Understanding Organizational Assessment
- 2: Determining Readiness for Assessment
- 3: Planning the Assessment
- 4: Engaging Employees in the Assessment Process
-
5: Conducting the Assessment
- Stage 1: Understanding the Current State of the Organization
- Stage 2: Visioning and Gap Analysis
- Endnotes
- PSAI Organizational Profile Worksheet
- Public Sector Assessment and Improvement Worksheets
- Conducting a PSAI Assessment Workshop
- Managing a PSAI Assessment Using a Project Team
- Managing a PSAI Assessment Using an Organization-Wide Team
- 6: Linking Assessment and Improvement
- Glossary (1/2)
- Glossary (2/2)
- Appendix A (1/3)
- Appendix A (2/3)
- Appendix A (3/3)
- Appendix B (1/2)
- Appendix B (2/2)
- Appendix C
- Assessment Resources
- Bibliography (1/2)
- Bibliography (2/2)
- Index (1/3)
- Index (2/3)
- Index (3/3)
Product information
- Title: Organizational Assessment and Improvement in the Public Sector Workbook
- Author(s):
- Release date: August 2017
- Publisher(s): Routledge
- ISBN: 9781466579958
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