Organization 21C: Someday All Organizations Will Lead This Way

Endnotes

1. For a good summary of his history, see “Albert Dunlap and Corporate Transformation, (A) and (B),” Babson College Case Series (1999). His recently revealed early disputes with employers were reported in F. Norris, “The Incomplete Resume: A Special Report. An Executive's Missing Years: Papering Over Past Problems,” New York Times, July 16, 2001.

2. R.M. Kanter, “Power Failure in Management Circuits,” Harvard Business Review (July–August, 1979).

3. See, for example, E. Mayo, The Human Problems of an Industrial Civilization (New York: Macmillan, 1933); F.J. Roethlisberger and W.J. Dickson, Management and the Worker (Cambridge, MA: Harvard University Press, 1939); D. McGregor, The Human Side of Enterprise (New York: McGraw-Hill, 1960), etc.

4. R. Kaplan, ...