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ORGANISATIONAL STRUCTURE, DESIGN, SYSTEMS, PROCESSES, AND WORK DESIGN
PURPOSE OF THE CHAPTER
Structure defines most relationships in an organisation, namely the power relationship, the communication relationship, and the authority relationship. It makes organisations agile or rigid, quick strikers or slow players, and embracers of change or status quo. Structure influences system, processes and work design, and human factors in organisations from job satisfaction to performance, and from engagement to empowerment. Therefore, structure is central to competitiveness. This chapter will make you adept in designing organisational structures, ...
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