Oracle Digital Assistant: A Guide to Enterprise-Grade Chatbots

© Luc Bors, Ardhendu Samajdwer, Mascha van Oosterhout 2020

L. Bors et al.Oracle Digital Assistanthttps://doi.org/10.1007/978-1-4842-5422-6_3

3. Use Case

Luc Bors¹ , Ardhendu Samajdwer² and Mascha van Oosterhout²

(1)

Houten, The Netherlands

(2)

Bilthoven, The Netherlands

 

Introduction

To make sense of the technical implementation of Oracle Digital Assistant, in this chapter, you will be introduced to Travvy, the Digital Assistant/chatbot for Extreme Hiking Holidays, a travel agency – made up by the authors – specialized in hiking holidays for adventurous people.

Figure 3-1

Extreme Hiking Holidays company web site

Extreme Hiking Holidays organizes high hiking ...