Characteristics of a Waiting-Line System
In this section, we take a look at the three parts of a waiting-line, or queuing, system (as shown in Figure D.1):
Arrivals or inputs to the system: These have characteristics such as population size, behavior, and a statistical distribution.
Queue discipline, or the waiting line itself: Characteristics of the queue include whether it is limited or unlimited in length and the discipline of people or items in it.
The service facility: Its characteristics include its design and the statistical distribution of service times.
We now examine each of these three parts.
Arrival Characteristics
The input source that generates ...
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