Summary
Lean operations, including JIT and TPS, focuses on continuous improvement to eliminate waste. Because waste is found in anything that does not add value, organizations that implement these techniques are adding value more efficiently than other firms. The expectation of lean firms is that empowered employees work with committed management to build systems that respond to customers with ever-increasing efficiency and higher quality.
Key Terms
Lean operations (p. 638)
Just-in-time (JIT) (p. 638)
Seven wastes (p. 638)
Variability (p. 639)
Throughput (p. 640)
Pull system (p. 640)
Supplier partnerships (p. 640)
Consignment inventory (p. 642)
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