Ethics
Student Tip 
Mutual trust and commitment cannot be achieved without ethical behavior.
Ethics in the workplace presents some interesting challenges. As we have suggested in this chapter, many constraints influence job design. The issues of fairness, equity, and ethics are pervasive. Whether the issue is equal opportunity or safe working conditions, an operations manager is often the one responsible. Managers do have some guidelines. By knowing the law, working with OSHA,5 MSDS,6 state agencies, unions, trade associations, insurers, and employees, managers can often determine the parameters of their decisions. Human resource and legal departments ...
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