The Visual Workplace

A visual workplace uses low-cost visual devices to share information quickly and accurately. Well-designed displays and graphs root out confusion and replace difficult-to-understand printouts and paperwork. Because workplace data change quickly and often, operations managers need to share accurate and up-to-date information. Changing customer requirements, specifications, schedules, and other details must be rapidly communicated to those who can make things happen.

The visual workplace can eliminate non-value-added activities by making standards, problems, and abnormalities visual (see Figure 10.8). ...

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