Tools of TQM
Student Tip 
These tools will prove useful in many of your courses and throughout your career.
Seven tools that are particularly helpful in the TQM effort are shown in Figure 6.6. We will now introduce these tools.
Check Sheets
A check sheet is any kind of a form that is designed for recording data. In many cases, the recording is done so the patterns are easily seen while the data are being taken [see Figure 6.6(a)]. Check sheets help analysts find the facts or patterns that may aid subsequent analysis. An example might be a drawing that shows a tally of the areas where defects are occurring or a check sheet showing the type of customer ...
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