Operations for Goods and Services
Student Tip 
Services are especially important because almost 80% of all jobs are in service firms.
Manufacturers produce a tangible product, while service products are often intangible. But many products are a combination of a good and a service, which complicates the definition of a service. Even the U.S. government has trouble generating a consistent definition. Because definitions vary, much of the data and statistics generated about the service sector are inconsistent. However, we define services as including repair and maintenance, government, food and lodging, transportation, insurance, trade, financial, ...
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