4 Capacity Planning

Learning Goals

After reading this chapter, you should be able to:

  1. Define long-term capacity and its relationship with economies and diseconomies of scale.

  2. Understand the main differences between the expansionist and wait-and-see capacity timing and sizing strategies.

  3. Identify a systematic four-step approach for determining long-term capacity requirements and associated cash flows.

  4. Describe how the common tools for capacity planning such as waiting-line models, simulation, and decision trees assist in capacity decisions.

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