Book description
Operations Management for MBAs provides an introduction to the basic concepts of operations management with a strategic, conceptual, and contemporary approach. Specifically written with the needs of MBA students in mind, current topics such as supply chain management, the balanced scorecard, and yield management, as well as those specific to marketing, finance and other majors are explained with less quantitative and more conceptual content.
With a concise format, this text is designed to allow professors to tailor the course through supplementary cases and other materials for the unique nature of various MBA programs and student populations.
Jack Meredith has written eight books on operations management, project management and management science, and his research focus is on the strategic and operational problems that managers face, particularly those concerning the management of advanced technology. Scott Shafer, one of the nation's first college professors to earn the Black Belt Six Sigma certification through the American Society for Quality (ASQ), integrates Six Sigma into educational programs as Director of MA Program and Professor of Management.
Table of contents
- Cover Page
- Title Page
- Copyright
- Dedication
- Contents
- Preface
- CHAPTER 1: Operations Strategy and Global Competitiveness
- CHAPTER 2: Process Planning and Design
- CHAPTER 3: Controlling Processes
-
CHAPTER 4: Process Improvement: Minimizing Variation Through Six Sigma
- CHAPTER IN PERSPECTIVE
- INTRODUCTION
- APPROACHES FOR PROCESS IMPROVEMENT
- BUSINESS PROCESS DESIGN (REENGINEERING)
- SIX SIGMA AND THE DMAIC IMPROVEMENT PROCESS
- EXAMPLE SIX SIGMA PROJECT
- THE DEFINE PHASE
- THE MEASURE PHASE
- THE ANALYZE PHASE
- THE IMPROVE PHASE
- THE CONTROL PHASE
- SIX SIGMA IN PRACTICE
- EXPAND YOUR UNDERSTANDING
- APPLY YOUR UNDERSTANDING
- EXERCISES
- BIBLIOGRAPHY
-
CHAPTER 5: Process Improvement: Reducing Waste Through Lean
- CHAPTER IN PERSPECTIVE
- INTRODUCTION
- HISTORY AND PHILOSOPHY OF LEAN
- TRADITIONAL SYSTEMS COMPARED WITH LEAN
- SPECIFY VALUE
- IDENTIFY THE VALUE STREAM
- MAKE VALUE FLOW
- PULL VALUE THROUGH THE VALUE STREAM
- PURSUE PERFECTION
- BENEFITS OF LEAN
- LEAN SIX SIGMA
- EXPAND YOUR UNDERSTANDING
- APPLY YOUR UNDERSTANDING
- EXERCISES
- BIBLIOGRAPHY
- CHAPTER 6: Managing Process Improvement Projects
-
CHAPTER 7: Supply Chain Management
- CHAPTER IN PERSPECTIVE
- INTRODUCTION
- DEFINING SUPPLY CHAIN MANAGEMENT
- SUPPLY CHAIN STRATEGY
- SUPPLY CHAIN DESIGN
- OUTSOURCING AND GLOBAL SOURCING
- INVENTORY MANAGEMENT
- ROLE OF INFORMATION TECHNOLOGY
- SUCCESSFUL SUPPLY CHAIN MANAGEMENT
- EXPAND YOUR UNDERSTANDING
- APPLY YOUR UNDERSTANDING
- BIBLIOGRAPHY
- CHAPTER 7 SUPPLEMENT A: The Beer Game 1
- CHAPTER 7 SUPPLEMENT B: The Economic Order Quantity Model
-
CHAPTER 8: Capacity, Scheduling, and Location Planning
- CHAPTER IN PERSPECTIVE
- INTRODUCTION
- LONG-TERM CAPACITY PLANNING
- LOCATION PLANNING STRATEGIES
- LOCATING PURE SERVICES
- EFFECTIVELY UTILIZING CAPACITY THROUGH SCHEDULE MANAGEMENT
- SHORT-TERM CAPACITY PLANNING
- EXPAND YOUR UNDERSTANDING
- APPLY YOUR UNDERSTANDING
- EXERCISES
- BIBLIOGRAPHY
- CHAPTER 8 SUPPLEMENT: Forecasting
- Cases
- Index
Product information
- Title: Operations Management for MBAs, 5th Edition
- Author(s):
- Release date: November 2012
- Publisher(s): Wiley
- ISBN: 9781118369975
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