CHAPTER 3

No Dumbing Down

How “Teamwork-as-Usual” Hurts Your Organization and What to Do about It

Alone we can do so little; together we can do so much.

—Helen Keller

We’ve all experienced it. It’s one of the biggest reasons why an organization’s internal and external strategies misalign and misfire. It’s why some of your highest performing people find their work to be disconnected from their talents.

It’s teamwork-as-usual.

It typically kicks off at an all-hands company meeting. A facilitator often leads the group, putting everyone through a series of physical activities meant to simulate what it’s like to work well together. Trust falls and the like.

Attendees receive t-shirts, hats, and mugs. The boss enthusiastically calls for everyone to ...

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