CHAPTER 5

Mining for Gold

In most cases being a good boss means hiring talented people and then getting out of their way.

—Tina Fey

It’s the backbone of every successful Hollywood film plot: the mysterious outsider who comes with great promise to save the day, with eyes hidden beneath a wide-brimmed hat and collar turned up to add to the mystique; dramatic music rises to a crescendo in the background. It’s an enticing image, with the promise of a shortcut to better leadership. Someone will just stroll into your town and put things right.

It’s easy to see why people fall for the myth of the hero leader. This plot gets played out daily as organizations up and down the land interview their candidates and listen to the alluring promise of a potential ...

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