CHAPTER 3

No Cape Required

Leadership consists of nothing but taking responsibility for everything that goes wrong and giving your subordinates credit for everything that goes well.

—Dwight D. Eisenhower

I was delivering a talk on leadership and was asked what single action might have the biggest impact on improving leadership. “Surgically remove the egos from your leaders” was my immediate and flippant response. In hindsight, that would be my considered response too.

Many of the famous books on leadership written over the last 40 years focus on leaders who have single-handedly transformed organizations. They often contain words of wisdom, pithy quotes, and maxims from “the great men” that have inspired and transformed the people in the organizations. ...

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