Never Stop Learning

Acknowledgments

This book is the product of many years of work—arguably a lifetime. In addition, it has been shaped by more people than I can count. I name many, here, but to any left out the fault is mine and the fact that I am, at times, an absent-minded professor. There are two people most responsible for influencing my work in this book; appropriately, I wish to start with one and finish with the other.

When I finished my MBA at Harvard Business School, I did not plan on returning to pursue my doctorate. However, life intervened, and I was left to consider what I wanted my post-MBA career to include. I had heard of a certain operations ...