Chapter 2
Assessing the Needs of Learners
What’s in This Chapter?
- Methods for needs assessment
- Tips to improve your assessment
- How to use two key assessment tools
- Guidelines for conducting successful focus groups
Assessment Steps
A training needs assessment identifies how training can meet the needs of an organization and of learners. It serves as the foundation for a successful training program and supports employee performance with the ultimate goal of adding value to meet an organization’s business needs. These are the common steps to conduct a needs assessment:
- Identify the business needs of the organization and determine its culture. ...
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