CHAPTER 18

Negotiation Booster

TO succeed in a negotiation, you need to leverage the task-related aspects with the underlying emotional factors. The task part consists of what is often globally referred to as the negotiation toolkit: the strategy, approach, and tactics. You need to master these technical aspects to a level that becomes second nature. The more adept you are with the tools, the less stressed and emotional you will get when you need to apply them. This will allow you to channel your energy. However, even the best craftsperson will not excel if they fail to manage their emotions, ego, and stress in a negotiation. Self-empowerment, perception management, and the use of impression management techniques are what give the toolkit momentum ...

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