Index

Aave, 52

Accenture, 67

AI. See Artificial intelligence Airbnb, 8

Allied Market Research, 48

Amazon, 2, 7, 14, 54, 55, 64, 67, 68–69, 88

customer service at, 73

stocks, 90

Echo, 50, 54

Handmade vs. Etsy, 20

Amazon Effect, 53

Apple, 2, 35, 48

Apple HomeKit, 55

Artificial intelligence (AI), 45, 46–47, 53, 77

Ash, Lauren, 10

Autonomous mobile robots (AMR), 53

Autonomous Vehicle, 48–49

Autonomous Vehicle Outlook, 48

Baby Boomers, 33, 79, 80

Bank of America, 35–36

B2B e-commerce, 9

BestMark (bestmark.com), 16

Biden, Joe, 87

Big data analytics, 47

Bitcoin, 94–95

Blockchain, 94

BMW, 88

Boeing Company, 42–43

Bonds, 31–32, 92–93

Brooks, Arthur, 10

Buffett, Warren, 62

Bureau of Labor Statistics (BLS), 50

Business

manufacturing, 59–66

running, 33

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