CHAPTER 5

New Fundamentals of Leadership and Management for the Digital Age

I would say to the House, as I said to those who have joined this government: “I have nothing to offer but blood, toil, tears and sweat.” …You ask, what is our aim? I can answer in one word: It is Victory, victory at all costs, victory in spite of all terror, victory, however long and hard the road may be; for without victory, there is no survival.

—Winston Churchill

If complexity requires new ways to collaborate, as we stated at the beginning of the last chapter, it also brings new considerations for leadership and management.

What is Leadership? Let’s be specific. In the context of organizations, it is about empowering people to pursue a shared vision.

A leader must ...

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