Motivation (The Brian Tracy Success Library)

Table of contents

1. Cover
2. Title
3. Copyright
4. Contents
5. Introduction
   1. Tap Into the Unused 50 Percent
   2. Remove the Demotivators
   3. Drive Out Fear
   4. The Key Factor
6. 1 The X Factor
   1. The Command Center
   2. The Self-Concept and Performance
   3. The Role of the Manager
   4. ACTION EXERCISES
7. 2 Select the Right People
   1. Think Through the Job
   2. The Law of Three
   3. Check References Carefully
   4. The SWAN Formula
   5. ACTION EXERCISES
8. 3 Start Them Strong
   1. Load Them with Work
   2. Practice Hands-On Management
   3. Lay a Solid Foundation
   4. ACTION EXERCISES
9. 4 Communicate Clear Expectations
   1. Five Factors for Winning
   2. Define Excellent Performance
   3. ACTION EXERCISES
10. 5 Practice Participative Management
    1. Two Predictors of High Performance
    2. Five Keys to Team Building
    3. Keep People Informed
    4. Instill Ownership
    5. ACTION EXERCISES
11. 6 The Four Factors of Motivation
    1. Basics of Motivation
    2. LEADERSHIP STYLE
    3. THE REWARD SYSTEM
    4. ORGANIZATIONAL CLIMATE
    5. THE STRUCTURE OF THE WORK
    6. The Leader Can Make an Immediate Difference
    7. ACTION EXERCISES
12. 7 The Three Rs
    1. Rewards
    2. TWO TYPES OF REWARDS
    3. Recognition
    4. Reinforcement
    5. PUSHING EMPLOYEES TO DOUBLE WOW!
    6. ACTION EXERCISES
13. 8 Install Management by Values
    1. The Structure of Personality
    2. Your Attitude Determines Your Personality
    3. Action Is Everything
    4. The Fortunate 500
    5. Meaning and Purpose Make a Difference
    6. ACTION EXERCISES
14. 9 Practice Management by Objectives
    1. Four Steps to Management by Objectives
    2. Give Them Autonomy and Freedom
    3. Don’t Take Back the Job
    4. ACTION EXERCISES
15. 10 Use Management by Exception
    1. Let Them Do the Work
    2. Satisfy the Two Basic Needs
    3. ACTION EXERCISES
16. 11 Apply the Pareto Principle
    1. The 80/20 Rule
    2. The Rule of Three
    3. IDENTIFY YOUR MOST VALUABLE ACTIVITY
    4. TEACH THE RULE OF THREE TO OTHERS
    5. The 80/20 Rule Revisited
    6. Avoid Distraction
    7. ACTION EXERCISES
17. 12 Be a Teacher
    1. Teaching Is Your Job
    2. Even MBAs Need Instruction
    3. Never Assume That People Know
    4. ACTION EXERCISES
18. 13 Train and Educate Continuously
    1. The Right Question
    2. People Are the Greatest Cost
    3. Training and Motivation
    4. Training Gives a Competitive Advantage
    5. ACTION EXERCISES
19. 14 Insist on the Zero Defects Principle
    1. Quality Is Free
    2. SET HIGH-QUALITY STANDARDS
    3. SEND IT BACK
    4. SET A GOOD EXAMPLE
    5. The Value of Quality Work
    6. ACTION EXERCISES
20. 15 Introduce Quality Circles, Quality Teams
    1. Staff Members Only
    2. Management by Measurement
    3. The X Factor Revisited
    4. ACTION EXERCISES
21. 16 Practice Brainstorming Regularly
    1. A Brainstorming Exercise
    2. Quantity vs. Quality
    3. The Seven Parts of the Brainstorming Process
    4. How Brainstorming Works
    5. The Benefits of Brainstorming
    6. ACTION EXERCISES
22. 17 Become a Mentor
    1. Take an Active Interest
    2. Paying Attention Is Paying Value
    3. Key Considerations in Mentoring
    4. TAKE YOUR TIME
    5. INSTRUCT YOUR MENTEE
    6. ACTION EXERCISES
23. 18 Lead by Example
    1. The Great Question
    2. Everyone Is Watching
    3. The Testing Time
    4. An Opportunity to Demonstrate Character
    5. ACTION EXERCISES
24. 19 Listen to Your Staff
    1. Listening Is Powerful
    2. Four Keys to Effective Listening
    3. LISTEN ATTENTIVELY
    4. PAUSE BEFORE REPLYING
    5. QUESTION FOR CLARIFICATION
    6. PARAPHRASE THE SPEAKER’S WORDS
    7. Listening Builds Trust
    8. ACTION EXERCISES
25. 20 Remember the Friendship Factor
    1. Practice Clarity and Consideration
    2. Care About Your Staff
    3. Practice Golden Rule Management
    4. The Best Time of Your Work Life
    5. ACTION EXERCISES
26. 21 Create Motivational Magic
27. Index
    1. “Inspiring, entertaining, infor mative, motivational . . .”Brian Tracy is one of the world’s top speakers. He addresses more than 250,000 people annually—in over 100 appearances—and has consulted and trained at more than 1,000 cor porations. In his career he has reached over five million people in 58 countries. He has lived and practiced every principle in his writing and speeches: