Acknowledgments

I sincerely thank my graduate student Ebru Kurcer, MBA, for her unwavering effort and dedication to the MBA program and her related research. Ebru faced the research challenges a topic of this nature required and created opportunities to achieve an exceptional experience. Ebru’s persistent patience, wit, undisputed sense of humor, motivation, and a guiding light, showed the way on this journey of research and writing of her thesis. A daunting task but doable. She achieved a new level of commitment, a can do attitude that transcended work and career.

I kindly thank my MBA Professor, Milan Frankl, who had given me this wonderful opportunity to transform my thesis project into a book that would enlighten many people in the field ...

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