CHAPTER 8

How to Adapt and Get Your Staff to Accept Technology

Introducing New Technology to Staff

When introducing new technology to your staff, always be delicate and expect some resistance—especially from employees who have been with you for a while. From my experience working with multiple law firms, I’ve found that the older generation may resist change while the younger folks might be excited about it. Of course, this is just a generalization and doesn’t have to be the case every time.

Dos and Don’ts

The best way to approach this would be to consider making this a group effort and decision. Ultimately, the decision lies in the hands of the firm owner, but it’s important to involve the staff in determining what will work best with the software ...

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