Management Skills Exercises

Learning activities in this section are aimed at helping you develop management skills.

 Cases

Sperry Van Ness: Harnessing Technology for Business Success

“Sperry Van Ness: Harnessing Technology for Business Success” (p. 391) and its related Challenge Case Summary were written to help you better understand the management concepts contained in this chapter. Answer the following discussion questions about this Challenge Case to further enrich your understanding of chapter content.

  1. 17-4. List three decisions that an improved IS could help Sperry Van Ness president and CEO Kevin Maggiacomo make. For each decision, ...

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