Groups
To deal with groups appropriately, managers must have a thorough understanding of the nature of groups in organizations.2 As used in management-related discussions, a group is not simply a gathering of people. Rather, it is “any number of people who (1) interact with one another, (2) are psychologically aware of one another, and (3) perceive themselves to be a group.”3 Groups are characterized by frequent communication among members over time and a small enough size to permit each member to communicate with all other members on a face-to-face basis. As a result of this communication, each group member influences and is influenced by all other group members.
The study of groups should be important to managers because the most common ingredient ...
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