Endnotes

  1. 1. Angela Moscaritolo, “How Walmart Is Gearing Up for Black Friday,” PC Magazine, November 19, 2013, http://www.pcmag.com; Susanna Kim, “Walmart’s Black Friday, Thanksgiving Plans Try to Control Crowds: Will They Work?” ABC News, November 20, 2013, http://abcnews.go.com; Tom Andel, “Walmart and the Logistics of Customer Service,” Material Handling & Logistics (July 2013): 4–5; “Logistics Team Learns to Be Better, Smarter,” MMR, December 9, 2013, Business Insights: Global, http://bi.galegroup.com; Renee Dudley, “Wal-Mart Trims Forecast as Economy Restrains Shoppers,” Bloomberg, http://www.bloomberg.com; Shelly Banjo, “Shoppers Can’t Shake the Blues,” Wall Street Journal, November 14, 2013, http://online.wsj.com; Larry Smith, “Connecting ...

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