mLearning: Mobile Learning and Performance in the Palm of Your Hand

Table of Contents

Acknowledgements

Chapter One: Introduction

Chapter Two: Wireless Overview

Review of PDA Technologies

Review of Smart Phones

Types of Wireless Connections

Conclusion

Chapter Three: mLearning Value Proposition

When to Use Wireless

Chapter Four: Case Studies—Sales

Introduction

Vodafone Academy WAP Performance Modules

3COM^® University Uses the Palm™ for Mobile Learning

Conclusion

Chapter Five: Case Studies—Services

Wireless e-Learning IP Troubleshooting Field Guide for the Palm VII

Smart Phones

Valero’s Mobile Procedure Access

Real-Time and Work Flow-Based Learning in the U.S. Defense Industry

Chapter Six: Case Studies—Business Processes and Performance

Introduction

ALLTELL

Communication Tools

Sales Campaign

Implementation and Challenges ...