8
Give Clear Direction
The gap between intention and execution needs to be short and shallow.
—Lee Caraher
As you provide context and color that explain why all work is meaningful work, you will also need to provide direction for the result you seek and explain how the employee or team should get there. You’ll also need to plan to give plenty of constructive and affirming feedback along the way. The result is the easiest piece of the puzzle: it’s the easiest to say and it’s also the easiest to assume that everyone understands. For that reason it’s often skipped over: “Of course everyone knows what we’re looking for in the finished product.” No statement is more false.
Direction—The Goal
While it may seem counterintuitive, when we’re articulating ...
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