Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Seventh Edition (Exams 220-1101 & 220-1102), 7th Edition

Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Seventh Edition (Exams 220-1101 & 220-1102), 7th Edition

by Mike Meyers, Mark Edward Soper
Released January 2023
Publisher(s): McGraw-Hill
ISBN: 9781264711673

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Book description

Bestselling CompTIA A+ author Mark E. Soper and Series Editor Mike Meyers provide a comprehensive update to this hands-on lab manual that covers the 2022 update to the exams

This practical workbook contains more than 140 labs that challenge you to solve real-world problems by applying key concepts. Thoroughly revised for the 220-1101 and 220-1102 exam objectives, this book maps directly to Mike Meyers’ CompTIA A+™ Guide to Managing and Troubleshooting PCs, Seventh Edition. You will get complete materials lists, setup instructions, and start-to-finish lab scenarios. “Hint” and “Warning” icons guide you through tricky situations, and post-lab questions measure your knowledge.

Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Seventh Edition covers:

  • Hardware and OS Troubleshooting
  • Professional Behavior
  • Windows 10/11 Configuration and Maintenance
  • macOS and Linux Configuration and Maintenance
  • CPUs and RAM
  • BIOS and UEFI Firmware
  • Motherboards, Expansion Cards, and Ports
  • Power Supplies and Mass Storage
  • PC Assembly and Configuration
  • Users, Groups, and Permissions
  • Display Technologies
  • Local Area and Wi-Fi Networking
  • The Internet
  • Virtualization
  • Portable and Mobile Device Configuration and Management
  • Printers and Peripherals
  • Computer Security
  • Operational Procedures

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents at a Glance
  6. Contents
  7. Acknowledgments
  8. Additional Resources for Teachers
  9. Chapter 1 Safety and Professionalism
    1. Lab Exercise 1.01: Safeguarding Your IT Future—Becoming a Professional
    2. Lab Exercise 1.02: Avoiding the Rude Computer Technician Stereotype
    3. Lab Exercise 1.03: Collecting Information Professionally
    4. Lab Exercise 1.04: Communicating Effectively
    5. Lab Exercise 1.05: Integrating Safety into the Workplace
    6. Lab Exercise 1.06: Taming Electrostatic Discharge
    7. Lab Exercise 1.07: Understanding the Troubleshooting Methodology
    8. Lab Analysis Test
    9. Key Term Quiz
  10. Chapter 2 The Visible Computer
    1. Lab Exercise 2.01: Exploring the Functions and Components of a PC
    2. Lab Exercise 2.02: Examining User-Accessible Components
    3. Lab Exercise 2.03: Recognizing External Connections
    4. Lab Exercise 2.04: Navigating the Windows 10 Desktop and Tablet Interfaces
    5. Lab Exercise 2.05: Navigating the Windows 11 Desktop and Tablet Interfaces
    6. Lab Exercise 2.06: Managing Files and Folders in Windows
    7. Lab Exercise 2.07: Using the Control Panel in Windows
    8. Lab Exercise 2.08: Using the Settings App in Windows 10/11
    9. Lab Exercise 2.09: Getting Familiar with the macOS Interface
    10. Lab Analysis Test
    11. Key Term Quiz
  11. Chapter 3 CPUs
    1. Lab Exercise 3.01: Identifying CPU Characteristics
    2. Lab Exercise 3.02: Recognizing CPU Sockets
    3. Lab Exercise 3.03: Cooling Your CPU
    4. Lab Exercise 3.04: Exploring CPU Specifications with CPU-Z
    5. Lab Exercise 3.05: Removing and Installing a CPU
    6. Lab Analysis Test
    7. Key Term Quiz
  12. Chapter 4 RAM
    1. Lab Exercise 4.01: Determining the Amount of RAM in a PC
    2. Lab Exercise 4.02: Identifying Types of RAM
    3. Lab Exercise 4.03: Removing and Installing RAM
    4. Lab Exercise 4.04: Exploring RAM Specifications with CPU-Z
    5. Lab Analysis Test
    6. Key Term Quiz
  13. Chapter 5 Firmware
    1. Lab Exercise 5.01: Identifying UEFI/BIOS Firmware
    2. Lab Exercise 5.02: Accessing BIOS/UEFI Settings via the BIOS/UEFI Settings Program
    3. Lab Exercise 5.03: Configuring and Clearing BIOS/UEFI Settings Program Passwords
    4. Lab Exercise 5.04: Configuring BIOS/UEFI Settings
    5. Lab Analysis Test
    6. Key Term Quiz
  14. Chapter 6 Motherboards
    1. Lab Exercise 6.01: Researching New Motherboards
    2. Lab Exercise 6.02: Identifying Internal Expansion Slots
    3. Lab Exercise 6.03: Removing Expansion Cards
    4. Lab Exercise 6.04: Removing a Motherboard
    5. Lab Exercise 6.05: Identifying Motherboard Features
    6. Lab Exercise 6.06: Installing a Motherboard
    7. Lab Exercise 6.07: Installing Expansion Cards
    8. Lab Exercise 6.08: Exploring Motherboard Features with CPU-Z
    9. Lab Exercise 6.09: Managing Hardware with Device Manager
    10. Lab Analysis Test
    11. Key Term Quiz
  15. Chapter 7 Power Supplies
    1. Lab Exercise 7.01: Measuring AC Voltage Levels
    2. Lab Exercise 7.02: Testing Power Supply Output
    3. Lab Exercise 7.03: Choosing a Power Supply
    4. Lab Exercise 7.04: Replacing a Power Supply
    5. Lab Exercise 7.05: Understanding Power Protection
    6. Lab Analysis Test
    7. Key Term Quiz
  16. Chapter 8 Mass Storage Technologies
    1. Lab Exercise 8.01: Installing Serial ATA Hard Drives
    2. Lab Exercise 8.02: Choosing External Hard Drives
    3. Lab Exercise 8.03: Comparing SATA Solid-State Drives and Magnetic Hard Drives
    4. Lab Exercise 8.04: Choosing and Using an M.2 SSD
    5. Lab Exercise 8.05: Troubleshooting Hard Drive Installations
    6. Lab Exercise 8.06: Configuring a Hardware RAID
    7. Lab Analysis Test
    8. Key Term Quiz
  17. Chapter 9 Implementing Mass Storage
    1. Lab Exercise 9.01: Creating and Formatting Partitions with Windows Installation Media
    2. Lab Exercise 9.02: Creating and Formatting Partitions with GParted
    3. Lab Exercise 9.03: Using Windows Tools to Create and Format Partitions
    4. Lab Exercise 9.04: Converting Basic Disks to Dynamic Disks with Disk Management
    5. Lab Exercise 9.05: Implementing Software RAID 0 with Disk Management
    6. Lab Exercise 9.06: Maintaining and Troubleshooting Hard Drives
    7. Lab Analysis Test
    8. Key Term Quiz
  18. Chapter 10 Essential Peripherals
    1. Lab Exercise 10.01: Troubleshooting and Benchmarking USB
    2. Lab Exercise 10.02: Disassembling and Cleaning a Keyboard
    3. Lab Exercise 10.03: Troubleshooting and Adjusting a Pointing Device
    4. Lab Exercise 10.04: Installing Sound
    5. Lab Exercise 10.05: Installing Optical Drives
    6. Lab Analysis Test
    7. Key Term Quiz
  19. Chapter 11 Installing and Upgrading Operating Systems
    1. Lab Exercise 11.01: Verifying Operating System Requirements
    2. Lab Exercise 11.02: Checking Hardware Compatibility with Windows 11
    3. Lab Exercise 11.03: Performing a Clean Installation of Windows 11
    4. Lab Exercise 11.04: Upgrading from Windows 10 to Windows 11
    5. Lab Exercise 11.05: Post-Installation Tasks: Drivers and Updates
    6. Lab Exercise 11.06: Installing Ubuntu Linux
    7. Lab Analysis Test
    8. Key Term Quiz
  20. Chapter 12 Windows Under the Hood
    1. Lab Exercise 12.01: Editing the Windows Registry
    2. Lab Exercise 12.02: Using the Task Manager
    3. Lab Exercise 12.03: Working with Services
    4. Lab Analysis Test
    5. Key Term Quiz
  21. Chapter 13 Users, Groups, and Permissions
    1. Lab Exercise 13.01: Managing Users in Windows
    2. Lab Exercise 13.02: Defining NTFS Permissions
    3. Lab Exercise 13.03: Sharing Files and Folders
    4. Lab Exercise 13.04: Encrypting Important Data
    5. Lab Exercise 13.05: Configuring User Account Control
    6. Lab Exercise 13.06: Using BitLocker To Go
    7. Lab Exercise 13.07: Setting File Permissions in Linux
    8. Lab Analysis Test
    9. Key Term Quiz
  22. Chapter 14 Maintaining and Optimizing Operating Systems
    1. Lab Exercise 14.01: Backing Up and Restoring in Windows 10 and 11
    2. Lab Exercise 14.02: Using File History in Windows 10 and 11
    3. Lab Exercise 14.03: Using System Restore
    4. Lab Exercise 14.04: Managing Updates and Patches in Windows 10 and 11
    5. Lab Exercise 14.05: Scheduling Maintenance in Windows
    6. Lab Exercise 14.06: Installing and Removing Applications and Windows Components in Windows
    7. Lab Exercise 14.07: Backing Up with Time Machine in macOS
    8. Lab Exercise 14.08: Managing Updates and Patches in macOS
    9. Lab Analysis Test
    10. Key Term Quiz
  23. Chapter 15 Working with the Command-Line Interface
    1. Lab Exercise 15.01: Exploring the Command-Line Interface in Windows
    2. Lab Exercise 15.02: Exploring the Command-Line Interface in Linux
    3. Lab Exercise 15.03: Navigating Basic Commands in Windows
    4. Lab Exercise 15.04: Navigating Basic Commands in Linux
    5. Lab Analysis Test
    6. Key Term Quiz
  24. Chapter 16 Troubleshooting Operating Systems
    1. Lab Exercise 16.01: Examining and Configuring Log Files in Event Viewer
    2. Lab Exercise 16.02: Troubleshooting in Safe Mode
    3. Lab Exercise 16.03: Repairing from Windows Installation Media
    4. Lab Analysis Test
    5. Key Term Quiz
  25. Chapter 17 Display Technologies
    1. Lab Exercise 17.01: Installing Video
    2. Lab Exercise 17.02: Configuring Multiple Displays
    3. Lab Exercise 17.03: Troubleshooting Video
    4. Lab Analysis Test
    5. Key Term Quiz
  26. Chapter 18 Essentials of Networking
    1. Lab Exercise 18.01: Identifying Local Area Network Hardware
    2. Lab Exercise 18.02: Evaluating a UTP Cable
    3. Lab Exercise 18.03: Determining a MAC Address
    4. Lab Analysis Test
    5. Key Term Quiz
  27. Chapter 19 Local Area Networking
    1. Lab Exercise 19.01: Exploring Local Area Network Configuration Options
    2. Lab Exercise 19.02: Verifying TCP/IP Settings in Windows
    3. Lab Exercise 19.03: Verifying TCP/IP Settings in Linux
    4. Lab Exercise 19.04: Verifying TCP/IP Settings in macOS
    5. Lab Exercise 19.05: Testing Your LAN Connections in Windows, Linux, and macOS
    6. Lab Exercise 19.06: Sharing Folders in Windows
    7. Lab Analysis Test
    8. Key Term Quiz
  28. Chapter 20 Wireless Networking
    1. Lab Exercise 20.01: Setting Up a Wireless Network
    2. Lab Exercise 20.02: Configuring and Securing a Wireless Network
    3. Lab Exercise 20.03: Troubleshooting Wireless Connectivity in Windows
    4. Lab Exercise 20.04: Resetting a Wireless Router
    5. Lab Analysis Test
    6. Key Term Quiz
  29. Chapter 21 The Internet
    1. Lab Exercise 21.01: Assessing Current Internet Connectivity
    2. Lab Exercise 21.02: Evaluating Internet Connection Choices
    3. Lab Exercise 21.03: Working with Firewalls and Ports
    4. Lab Analysis Test
    5. Key Term Quiz
  30. Chapter 22 Virtualization
    1. Lab Exercise 22.01: Identifying Virtualization Technologies
    2. Lab Exercise 22.02: Installing and Using VirtualBox
    3. Lab Exercise 22.03: Installing and Using Hyper-V
    4. Lab Analysis Test
    5. Key Term Quiz
  31. Chapter 23 Portable Computing
    1. Lab Exercise 23.01: Researching Laptop Upgrade Paths
    2. Lab Exercise 23.02: Replacing and Upgrading RAM
    3. Lab Exercise 23.03: Replacing and Upgrading SATA Mass Storage
    4. Lab Exercise 23.04: Installing an M.2 SSD
    5. Lab Exercise 23.05: Adjusting Power Management to Optimize Battery Life in Windows 10
    6. Lab Exercise 23.06: Adjusting Power Management to Optimize Battery Life in Windows 11
    7. Lab Exercise 23.07: Browsing the Latest Portable PCs
    8. Lab Analysis Test
    9. Key Term Quiz
  32. Chapter 24 Understanding Mobile Devices
    1. Lab Exercise 24.01: Comparing Mobile Device Platforms
    2. Lab Exercise 24.02: Installing Mobile Applications
    3. Lab Exercise 24.03: Setting Up E-mail on a Mobile Device
    4. Lab Exercise 24.04: Using Wi-Fi and Bluetooth on a Mobile Device
    5. Lab Exercise 24.05: Researching Chargers and Charging Ports
    6. Lab Exercise 24.06: Researching Wearables
    7. Lab Analysis Test
    8. Key Term Quiz
  33. Chapter 25 Maintaining and Securing Mobile Devices
    1. Lab Exercise 25.01: Configuring Mobile Device Security
    2. Lab Exercise 25.02: Installing Updates
    3. Lab Exercise 25.03: Backing Up and Resetting a Mobile Device
    4. Lab Analysis Test
    5. Key Term Quiz
  34. Chapter 26 Printers and Multifunction Devices
    1. Lab Exercise 26.01: Examining Types of Printers
    2. Lab Exercise 26.02: Installing a Printer in Windows
    3. Lab Exercise 26.03: Supporting a Multifunction Device
    4. Lab Exercise 26.04: Maintaining and Troubleshooting Printers
    5. Lab Analysis Test
    6. Key Term Quiz
  35. Chapter 27 Securing Computers
    1. Lab Exercise 27.01: Configuring Local Policies
    2. Lab Exercise 27.02: Reviewing Security Events
    3. Lab Exercise 27.03: Removing Malware from a Computer
    4. Lab Exercise 27.04: Researching Missing Security Fixes with Belarc Advisor
    5. Lab Analysis Test
    6. Key Term Quiz
  36. Chapter 28 Operational Procedures
    1. Lab Exercise 28.01: Diagramming a Network
    2. Lab Exercise 28.02: Evaluating Power Distribution and Protection Hardware
    3. Lab Exercise 28.03: Comparing Backup Methods
    4. Lab Exercise 28.04: Creating a Password Reset Disk
    5. Lab Analysis Test
    6. Key Term Quiz
  37. Index

Product information

  • Title: Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Seventh Edition (Exams 220-1101 & 220-1102), 7th Edition
  • Author(s): Mike Meyers, Mark Edward Soper
  • Release date: January 2023
  • Publisher(s): McGraw-Hill
  • ISBN: 9781264711673