Chapter 3. Getting Help
If you’re already a Windows user, you may be tempted to skip this chapter because you’ve given up on Microsoft’s anemic help system. Don’t. A change of heart—closely related to what Microsoft spends on telephone support—has spawned XP’s Help and Support Center, a cross between a Web portal and an on-disk help system. With it, you use Web-style links and searches to access:
Standard documentation
Animated tutorials
Troubleshooting wizards
Diagnostic and repair utilities
Up-to-date configuration information about your system’s hardware, software, and services
Web pages at Microsoft’s support site and Windows newsgroups (if you’re connected to the Internet)
Also, XP’s new Remote Assistance program lets a remote user view your screen—or ...
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