Chapter 4. Building the Configuration Management Database (CMDB)
In this chapter, we will have recipes for configuring the Service Manager with information about your environment. We will specifically cover the area of setting up the Configuration Management Database (CMDB) within Service Manager, with the following tasks:
- Adding configuration items manually
- Importing Active Directory configuration items
- Importing Configuration Manager configuration items
- Importing Operations Manager configuration items
- Importing Virtual Machine Manager configuration items
- Importing Orchestrator runbooks
- Using a CSV file to import items into the CMDB
- Creating a Business Service
- Personalizing and organizing configuration item views
Introduction
In this chapter, Service ...
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