Customization Principles
The most basic principle with regard to customization is that Microsoft Dynamics CRM is built according to an n-tier model, with the user interface layers (web client and Outlook client) on the top, the application layer in the middle, and the database layer represented by SQL Server on the bottom. Therefore, always make the customizations following the principles described in this chapter.
Refer to Chapter 18, “Solution Concepts,” to review some basic principles related to customizations.
Note
If you are an expert SQL database administrator or developer, you might be tempted to create database triggers or stored procedures ...
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