Chapter 12. Setting Your BI Goals and Implementation Plan
In This Chapter
Creating the goals for your BI implementation
Picking the best method to get BI up and running
Defining your implementation plan
It is a mistake to look too far ahead. Only one link in the chain can be handled at a time.
In my experience as a consultant, I've found that technology is a double-edged sword: It can make great business processes extraordinary — or turn poor business processes into impassable hurdles. Doing BI right is more than just buying computers and software. If technological solutions aren't implemented in the correct way — turned from concepts into real tools that provide real benefits for your specific situation — they can make your business perform worse than it would if you went back to pen and paper.
In one vital respect, implementing a BI system is just like getting any high-tech solution up and running: The more knowledge you have about the topic when you start, the more likely you are to succeed. Of course, that sword also has two edges: Software vendors and consultants can tell you a lot, but as they get wind of a new opportunity to sell their wares and services (that's you, starting your journey toward business intelligence), they'll tend to overwhelm you with whiz-bang slideshow presentations and promises of amazing success. Pretty soon your head is buzzing like a bug around a dazzling light — but watch out: Ineffective implementation can turn into that light into a ...
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