Preface

Forward-looking organizations that are progressive in strategic planning will continually strive to improve performance by sustaining success in all business and operational areas, including project management. In organizations where upper management values improved efficiency, a metrics program will be an essential business practice, as metrics address the long-term implications of every project within the context of the long-term strategies of an organization. Typically, a metrics program is a natural fit within an organization’s Project Management Office (PMO).

A metrics program can help guide an organization toward informed decisions, as it provides indicators regarding the quality, adequacy, and progress of projects, processes, and ...

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