A
accountability, 42–43, 80
A-1 Construction, 10
key measures, 22
adapters, 41
B
back-up system, 3
banking services, 11
best-run organizations, 38
Bob’s Bakery, 11
key measures, 22
bonus, winning, 6–7
C
championship game, 1–3
Comfort Eats, 10, 18
key measures, 22
competitive environment, 21
competitive event, 1–2
construction company, 10
continuous improvement culture, 40–41
contractor selection, 10
critical information, 3
customer-focused measures, 31
customer metrics, 71–74
D
“daily huddle” work sessions, 47
standard agenda for, 60
daily scorecards, 32
color-coded visual representation of, 67–69
daily trend charts. See daily scorecards
dashboards, 15–17, 29, 31, 36
dashboard-driven environments, 42
differences with scorecards, 61–62 ...
Get Metric Dashboards for Operations and Supply Chain Excellence now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
