Measuring Operations and Supply Chain Performance: Winners Work
The day after the championship game was like any other day for the D-Line Production team captain Joe. Joe was also a team leader in the shop at D-Line Products. D-Line Products was a high-volume manufacturer of component parts. Since they run large machines that require massive time to change over from one job to the next, they run large batches of parts. They store these parts in their inventory racks, and use them when their customer releases orders.
A typical day for Joe was spent matching up schedules to actual production output, setting direction for his team members, getting information on what job to run next, and solving problems that seemed to come up on a regular ...
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